Real case · Sales follow-up
Every inquiry reaches the adviser with context.
For a property developer, we connected inquiries with the catalog, qualification, and the adviser’s brief. A person remains responsible for the sales conversation.
The starting point
Evening and weekend inquiries waited hours for matching options and routing to the on-duty adviser. The team needed to assemble context before continuing the conversation.
What we connected
We connected WhatsApp, the catalog, qualification, and scheduling. The system organizes the inquiry and provides a brief so the adviser can continue without collecting the same context again.
- WhatsApp inquiry
- Catalog and budget
- Adviser brief
- Human confirmation
What a person decides
The adviser confirms the viewing, negotiates terms, and closes the transaction. An automatic first response does not mean a confirmed appointment or a sale.
How to read the evidence
- Window
- October 1–26, 2026.
- What is measured
- Time between incoming message receipt and the first system response.
- Observation
- 6–7 seconds, as reported in the production record.
- Sample and source
- WhatsApp and CRM interaction records. The conversation count is not published; no average or percentile is asserted.
- Limits
- Does not measure time to human attention, appointments, or sales. It is not an SLA or a guarantee for another deployment.
Do your inquiries lose momentum?
Bring an example inquiry, the systems your team uses, and where follow-up breaks down. We will examine whether an audit makes sense.
Let’s review your workflow ↗See the document-review case ↗