Leads go without follow-up.
We connect inquiries, the catalog, and scheduling so the adviser receives context and a clear next step.
Explore the real-estate caseFor CEOs and executives
Less manual work. More control.
We automate sales follow-up, document review, and work across your systems. With clear rules and human decisions.
15+agentic workflows in production
Does this sound familiar?
Work piles up. Your team picks up the slack.
When growth means chasing messages, copying data, and repeating checks, there is a workflow worth improving.
Document review takes over your team’s day.
We organize evidence and automate checks. The professional focuses on findings and approval.
Explore the audit caseThe same information gets entered again.
We match data across purchasing, deliveries, and inventory so discrepancies reach the person who can resolve them.
Explore reconciliation & field opsA real example · Property sales
Every inquiry reaches the adviser with context.
For a property developer, we connected WhatsApp, the catalog, qualification, and scheduling into a workflow that gives the adviser the information to continue the conversation.
- The problem
- Evening and weekend inquiries waited hours to receive matching options and reach the on-duty adviser.
- What we built
- Observed first WhatsApp response: 6–7 seconds. Catalog matching, qualification, and a context brief for the adviser.
- What the adviser decides
- Final viewing confirmation, commercial terms, and direct negotiation with the buyer.
Record for October 1–26, 2026: time from incoming message receipt to the first system response. The conversation count is not published. This does not measure time to human attention or constitute an SLA.
Full case and measurement scope ↗Explore the workflow and controls
- 01WhatsApp
- 02Catalog & filter
- 03Context brief
- 04Adviser confirms & closes
STEP 01 · WEBHOOK CLOUD API
INSTANT INTAKE
“Hi, I saw the North Residential development. I’m looking for a 2-bedroom unit delivering this year. Do you have Friday viewing availability?”
- Detected intent
- 2-bedroom purchase · Immediate delivery
- Matching units
- Tower B-304 & Tower A-202 (available)
- Response latency
- First response: 6–7 s observed
- Record status
- Qualified & assigned to on-duty adviser
More examples: documents, purchasing, and field operations
Getting started
Understand first. Then build.
We start with a problem that matters to your business. We agree on the scope and how to evaluate the result before building.
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Let’s talk
We review the bottleneck, its cost, and who operates the workflow with you. Then we decide whether an audit makes sense.
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Measure and decide
A baseline, risks, and a recommendation: what to automate and whether it is worth it. Scope and price agreed before starting.
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Put it to work
Connect, test, and hand over the workflow for your team to operate.
To begin, we need a recurring workflow with a cost we can measure, an operating owner, and agreed access to systems and data.
What you receive after the audit
- A baseline
Recurring work and its cost, using the available data.
- A data and risk map
The systems involved, controls, and decisions that require a person.
- A recommendation
What to automate, what stays with your team, and whether to proceed.
Open the audit sample
Audit sample · Example data
A recommendation you can act on.
An illustrative excerpt for inquiry follow-up. This is not a client audit or a savings estimate.
- Business priority
- Ensure each inquiry reaches the adviser with context and a clear next step.
- Baseline to measure
- Inquiry volume, follow-up time, duplicate entry, and inquiries without a next step. Collect these before calculating costs or proposing an improvement.
- Workflow map
- WhatsApp → catalog → qualification → calendar → adviser. Review catalog quality, system access, and calendar availability.
- Risk and human decision
- Outdated availability or incomplete information: hand over to the adviser. Negotiation and confirmation stay with a person.
- Conditional recommendation
- Start with classification and context handoff. Add scheduling only if data and access allow it; keep the manual workflow if operating conditions are not met.
- How to verify
- Test matching inquiries, unmatched inquiries, and missing data. Check the handed-off context and ensure a pending viewing is not marked as confirmed.
What we agree before building
The proposal defines how the work is accepted, who operates it, and what it needs to keep running.
- Scope and acceptance
Which workflow we cover, what is excluded, and which checks it must pass before handoff.
- Data and decisions
Which systems and access are needed, what the system may do, and when it must stop or request a human decision.
- Operations and costs
Who handles exceptions, which maintenance and support are included or contracted separately, and what recurring costs and dependencies it will have.
Where do we start?
With a recurring workflow, an owner, and a cost we can measure. In the first conversation, we decide whether an audit makes sense.
What should I bring to the first conversation?
An example of the work, the systems involved, and a sense of the time it takes. The conversation lasts 30 minutes.
What does my team keep?
Professional judgment and sensitive decisions. We define what to validate, when to stop, and who handles each exception.
Start with a conversation
Let’s talk about your operations.
Tell us what work repeats, where it gets stuck, and who does it. You do not need to prepare a presentation.
In 30 minutes, we identify which workflow to examine and decide together whether an audit is worth pursuing.
You will speak with Ivan Acosta-Rubio, founder of CWC.
CWC / INTAKE / RECEIVED
Request received.
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