Systems Process Services Why CWC Perspective FAQ Book a call

For COOs, CFOs, and operations leaders

AI agents that run your operations — in production in 4–8 weeks.

We build agentic workflows for revenue, finance, and support ops — with approval gates, audit trails, and human override from day one.

Book a sample call See it running
Engagement
Fixed fee, fixed scope
Delivery
4–8 weeks to production
Controls
Governance day one
Deployed for Top Mexican auditing firm Mérida real-estate brokerage

Deployed systems

Agentic workflows running in production. Today.

real estate · mexico

WhatsApp AI sales agent for a Mérida real-estate brokerage

A real estate brokerage in Mérida was losing leads outside business hours — prospects on WhatsApp got no response overnight, on weekends, or when agents were in showings. We built an AI sales agent that qualifies leads, searches the property catalog semantically, books showings in real time, and runs follow-up campaigns — all through WhatsApp, 24/7, in Spanish and English.

  • WhatsApp-native AI agent — prospects chat naturally, no forms, no apps, no friction
  • Semantic property search over the full catalog — no rigid filters, just describe what you need
  • Automated lead qualification through conversation — budget, timeline, and preferences captured naturally
  • Real-time scheduling with availability checks and multi-stage follow-up campaigns
  • Human handoff detection — escalates complex questions or frustrated leads to a live agent

“We were losing leads every night and weekend. Now we book 3× more showings and the AI handles the initial qualification better than most junior agents.”

Real Estate Director · Brokerage · Mérida, Mexico
architecture inmuebles · whatsapp agent
24/7
Lead response coverage
< 2m
Average first response
3×
Showing bookings vs. baseline
See it running live

audit & compliance · mexico

IMSS audit automation for a top Mexican auditing firm

A leading Mexican auditing firm was spending 6+ months per IMSS compliance engagement — manually cross-referencing 50+ document types across payroll records, bank proofs, government filings, and accounting ledgers. We built an agentic system that ingests, classifies, and reconciles everything automatically.

  • Automated ingestion of 29 evidence types — SUA exports, CFDI invoices, bank proofs, cédulas, accounting ledgers, and more
  • Deterministic audit tools for SBC calculations, quota reconciliation (COP), risk premium validation, and 8+ IMSS audit procedures
  • Hybrid AI pipeline — deterministic path always runs first; AI assists only for ambiguous layouts, never trusted silently
  • Full human-in-the-loop — CPA review gates ensure no finding is closed without explicit approval
  • Built on a multi-tenant platform with role-based access, real-time streaming, and per-project isolation

“What used to take our team six months now completes in days. The agents handle the repetitive cross-referencing flawlessly — our auditors focus on judgment, not data entry.”

Operations Director · Audit & Compliance · Mexico
architecture imss audit · 8 procedures
6 mo → days
Audit cycle time
29
Evidence types ingested
$0.01
Calculation precision (MXN)

Process

From first call to production in weeks, not months.

1
Week 1
Discovery Call

We map your highest-friction workflows, data landscape, and organizational constraints. No pitch — just diagnosis.

2
Week 2
Scope & Risk Register

We prioritize by ROI, surface risks, and write a fixed-scope engagement memo. You approve before any build starts.

3
Weeks 3–8
Build & Deploy

Production-grade agentic workflow with governance, monitoring, quality gates, and human override points. Your team tests alongside ours.

4
Post-delivery
Own & Scale

Full handoff with runbooks, owner matrix, and a 30-60-90 scale roadmap. Your team owns the system from day one.

Engagements

Choose the entry point that matches your conviction.

2 weeks

Agent Opportunity Audit

For teams that know there's leverage in their workflows but need a defensible first recommendation.

  • Workflow prioritization and economics
  • Risk and controls register v1
  • 90-day recommendation memo
Chat about this → Book a call
8 weeks
Most popular

Pilot Program

For teams ready to deploy one production workflow with controls, monitoring, and handoff.

  • Production workflow build
  • Quality gates and incident runbook
  • Operator and owner enablement
Chat about this → Book a call
Quarterly

Advisory + Build

For teams scaling from one validated workflow into a repeatable delivery motion.

  • Multi-workflow roadmap
  • Standardized governance patterns
  • Quarterly executive operating cadence
Chat about this → Book a call

Free tool

How much friction is in your workflows?

Step 1 of 5

Which department has the most workflow friction?

We'll tailor the assessment to your operational area.

Step 2 of 5

Which workflow causes the most pain?

Pick the one that eats the most time or causes the most errors.

Step 3 of 5

Rate each friction signal

How often does each of these happen in the workflow you selected?

Manual handoffs between systems cause delays or errors Sometimes
NeverRarelySometimesOftenAlways
Team members duplicate work across tools or departments Sometimes
NeverRarelySometimesOftenAlways
Approval bottlenecks slow down critical processes Sometimes
NeverRarelySometimesOftenAlways
You lack visibility into workflow status until something breaks Sometimes
NeverRarelySometimesOftenAlways
Step 4 of 5

Get your Friction Score Report

We'll show your score, top bottlenecks, and a personalized recommendation.

Your results

Why CWC

What makes this different from hiring an AI consultancy.

Fixed scope, fixed fee

One workflow. One price. No hourly billing, no scope creep, no open-ended retainers. You know the cost before we start.

Governance from day one

Every workflow ships with approval boundaries, escalation rules, human override points, and audit trails. Not bolted on after the fact.

Production-grade only

We don't build proof-of-concept demos or slide decks. Every engagement ships a working system with monitoring, quality gates, and handoff artifacts.

Deterministic first, AI assists

Rules and deterministic tools handle the predictable path. AI only steps in for ambiguous cases — and is never trusted silently.

Your team owns the system

Full handoff with runbooks, owner matrix, and a 30-60-90 scale roadmap. We build it so you don't need us to run it.

ROI you can measure

We baseline before we build and measure after we deploy. Every engagement ties back to time saved, error reduction, or throughput gained.

Industry benchmarks

What agentic workflow automation delivers in practice.

41%
Faster quote-to-contract cycles
McKinsey, 2024 — AI in sales operations
32%
Reduction in month-end close effort
Deloitte, 2024 — Finance automation survey
58%
Tier-1 support request automation
Gartner, 2024 — Customer service AI
$6:$1
Services to software spend — the outcome-based model captures the services budget from day one.
Sequoia Capital, 2026 — Services: The New Software

Perspective

The shift from copilots to autopilots — and why governance is the missing piece.

01 · old model

Copilots sell tools

You buy software, hire people to use it, and hope for adoption. The ROI is uncertain, the audit trail is manual, and the value depends entirely on how well your team learns the tool.

02 · new model

Autopilots sell completed outcomes

The work gets done end-to-end. No adoption curve, no training period — just results. But without governance, audit trails, and human override points, enterprise buyers won't touch it.

03 · our position

The governance layer for outcome-based automation

We build the controls that make autopilot workflows enterprise-safe. Approval boundaries, escalation rules, deterministic-first architecture, and human-in-the-loop review — from day one, not bolted on after.

"The next $1T company will be a software company masquerading as a services firm."
— Sequoia Capital · Services: The New Software · March 2026

FAQ

Common questions from operations leaders.

What's the difference between the Audit and the Pilot?+
The Audit is a 2-week diagnostic that ranks your workflows and gives you a 90-day roadmap. The Pilot is an 8-week build where we deploy one production workflow with full governance, monitoring, and handoff.
Do we need to have our data ready before starting?+
No. Part of the Audit includes mapping what data exists, where it lives, and what's missing. We help you baseline before building.
How do you handle approvals and audit trails?+
Governance is built in from day one. Every workflow includes approval boundaries, escalation rules, human override points, and logging that survives finance and compliance scrutiny.
What happens after the Pilot ends?+
You get a full handoff packet: runbooks, owner matrix, and a 30-60-90 scale plan. Many teams continue with Advisory + Build to expand to additional workflows.
What's the commercial model?+
Fixed-fee scope tied to one workflow. No hourly billing, no scope creep. You know the cost before we start.
How is this different from hiring an AI consultancy?+
We don't sell abstract AI strategy or proof-of-concept demos. We scope one concrete workflow, build it with production-grade controls, and give your team the artifacts to defend the investment internally. If you want a PowerPoint deck, we're not the right fit.

Ready to fix your highest-friction workflow?

Book a 30-minute call. We'll map the opportunity, size the ROI, and tell you honestly if we're the right fit.

Book a sample call Chat with us first